Registration Policies for Training Courses

Registration

  • Registration can be made online at www.wellperform.com or via email to training@wellperform.com
  • Once the registration is confirmed by WellPerform and email confirmation is sent to the participant or the participants company

Payment

  • Course fees are due and payable in Euro upon receipt of the invoice
  • Payment must have been received by WellPerform prior to the first day of the course
  • Course fees do not include living cost, but does include daily refreshments and lunch
  • All prices are quoted excluding Value Added Tax
  • If applicable Value Added Tax will be added to the total course fee

Cancellation Policy

  • Transfers may be accepted if request is received minimum 30 days before the course begins – and the requested course is open for registration. Course fee will then be based on price of the registered course
  • Substitution of participant can be done at any time without additional charges
  • In the event of a cancellation of a course by the participant the following cancellation charges will apply:
    • More than 30 days to course start: no charge
    • Less than 30 days prior to the course start: 50% of the course fee
    • Less than 15 days prior to the course start: 100% of the course fee
  • Cancellation must be made in writing to WellPerform (training@wellperform.com)
  • WellPerform reserves the right to cancel any course at any time and for any reason. If a course is cancelled, participants will be given the opportunity to receive a full refund or transfer to another course. WellPerform cannot be responsible for any fees charged for canceling or changing your travel arrangements.

Assessment and Certificates

  • Pre-assessment and Post-assessment tests are part of the courses
  • A Certificate of Completion is provided for each participant who successfully completes the course

Data Privacy

  • WellPerform reserves the right to take photos and videos of the course sessions. These media recordings may be used for training and marketing purposes